Transparency: How this website is written, maintained, and handled
Therapy depends on trust, and that trust begins before we ever meet.
This page explains how therapywithrick.com is built and maintained with transparency, accessibility, and respect for your data and experience.
A Transparent Practice
Online and Off
How this website is run
Therapy depends on trust. That trust begins before we meet.
This page explains how therapywithrick.com is written, maintained, and managed with transparency, care, and respect for privacy.
It should be read alongside the:
Everyone deserves access to good information and good therapy.
Ethical website design
This website is an extension of my professional practice.
I aim for the site to be clear, calm, accurate, and easy to use. The purpose is to help people understand what I offer, how I work, and whether it may be appropriate to get in touch.
The website is not designed to pressure people into therapy.
I do not use:
Pop-ups designed to pressure immediate action
Manipulative countdowns or scarcity tactics
Aggressive sales funnels
Advertising or remarketing cookies
Hidden third-party marketing trackers
The site does use Google Analytics through a Google tag to understand basic website use. This is used to help me understand which pages are being read, how people find the site, and whether the website is working clearly.
Analytics cookies should only be used where consent has been given through the cookie banner or website settings.
Content and authorship
The words on this website are written and reviewed by me. This includes core pages, blog posts, therapy pages, resources, and reflective writing.
I use tools for editing, structure, accessibility checks, technical review, or search optimisation, but the final responsibility for the content is mine.
I aim to avoid generic filler content. The purpose of the writing is not to create volume for its own sake. It is to make the work clearer, more findable, and more useful to people considering therapy.
Clinical information
Information on this website is general. It is not a diagnosis, assessment, treatment plan, crisis service, or substitute for therapy or medical advice.
Psychotherapy is personal. A website can describe an approach, but it cannot know your full situation.
Therapy only begins after contact, assessment, mutual agreement, and confirmation of practical arrangements.
Data Protection & Privacy
Therapy with Rick is registered with the Information Commissioner’s Office under registration number ZB622051.
I aim to collect only the information needed to operate the website, respond to enquiries, and provide the services requested. Personal information is not sold or used for third-party marketing.
Further information about website forms, analytics, cookies, therapy records, recordings, service providers, and individual rights is available in the Privacy Notice, GDPR, Cookies, and Video Recording pages.
These arrangements are reviewed when the systems used by the practice change or when relevant legal or professional guidance is updated.
Contact forms
The contact form is provided through the website platform. Information submitted through the form is used to respond to your enquiry and manage the therapy service.
Please avoid sending more personal detail than feels necessary in an initial enquiry. Therapy enquiries can include sensitive information. I aim to handle that information carefully and in line with the Privacy Notice
Information submitted through the contact form is encrypted in transit using SSL/TLS. It is processed by Squarespace and delivered to my designated email inbox. Squarespace also stores the submitter’s contact details and the full form submission within Squarespace Contacts.
Accessibility
I aim to make this website as clear, readable, and accessible as reasonably possible.
The website is designed to support browser and device accessibility settings, including zoom, contrast adjustments, font adjustments, keyboard navigation, speech recognition software, and screen readers.
More detail, including known limitations and how to request alternative formats, is available on the Accessibility page
Search visibility and SEO
This website uses search engine optimisation to help people find relevant therapy information. That includes page titles, descriptions, structured data, internal links, accessible image text, and clear page organisation.
A structured guide for AI systems is available at /llms.
SEO is used to make the website easier to find and understand. It is not used to mislead, exaggerate, or create false certainty about therapy outcomes.
Images and media
Images are chosen to support the tone and meaning of the website. I aim to use images respectfully and avoid imagery that feels sensational, exploitative, or misleading.
Where possible, key images include alt text to support accessibility and context. Some images may be symbolic rather than literal.
External links and resources
This website may link to external organisations, resources, media articles, professional bodies, or support services.
External links are included where they may be useful or relevant. I do not control external websites and am not responsible for their content, security, privacy practices, or availability. A link does not mean I endorse everything on that external site.
Review and Accountability
I review this website periodically and after significant changes. Reviews consider accessibility, privacy information, security settings, technical functioning, structured data, broken links, and the accuracy of published information.
These are practical reviews intended to identify limitations and necessary improvements. They are not legal certifications or guarantees that the website will remain compliant as technology, professional guidance, and legal requirements develop.
Where I identify a material error or limitation, I aim to correct it and update the relevant public information.
Review and maintenance
This website is reviewed periodically.
I may update pages when:
Clinical wording needs clarification
Legal or data protection information changes
Accessibility improvements are needed
Services, fees, or availability change
Website tools or analytics settings change
Content becomes outdated
I aim to keep public information accurate, proportionate, and current.
Feedback
If something on this website seems unclear, inaccessible, inaccurate, or inconsistent, please let me know through the Contact page
Feedback helps keep the website useful and accountable.
Last updated: 29 August 2026
FAQ: Transparency
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Transparency helps people understand who they are contacting, what is being offered, how information is handled, and what the limits of the website are. It supports trust before therapy begins.
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No. The website provides general information. It is not a diagnosis, assessment, treatment plan, crisis service, or substitute for therapy or medical advice.
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The content is written and reviewed by Rick Cox. Tools may be used for editing, structure, accessibility checks, technical review, or search optimisation, but final responsibility for the content remains with Rick.
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Yes. The website uses Google Analytics through a Google tag to understand basic website use. Analytics cookies should only be used where consent has been given through the cookie banner or website settings.
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No. The website does not currently use advertising cookies, remarketing cookies, Meta Pixel, Google Ads conversion tracking, or similar advertising tools.
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Personal information is handled in line with the Privacy Notice, Cookie Policy, and GDPR and Your Data Rights page. Information submitted through the contact form is used to respond to enquiries and manage the therapy service.
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The website is designed to be as clear, readable, and accessible as reasonably possible. More detail, including known limitations and how to request alternative formats, is available on the Accessibility page.
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Accessibility and privacy information are reviewed at least annually, after significant website changes, and when a service, system, legal requirement, or relevant professional standard changes. The purpose of these reviews is to keep the information accurate and identify improvements that may be needed.