Transparency: How this website is written, maintained, and handled

Therapy depends on trust, and that trust begins before we ever meet.
This page explains how therapywithrick.com is built and maintained with transparency, accessibility, and respect for your data and experience.

A Transparent Practice

Online and Off

How this website is run

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Therapy depends on trust. That trust begins before we meet.

This page explains how therapywithrick.com is written, maintained, and managed with transparency, care, and respect for privacy.

It should be read alongside the Privacy Notice, Cookie Policy, GDPR and Your Data Rights page, Terms of Use, and Accessibility page.

Everyone deserves access to good information and good therapy.
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Ethical website design

This website is an extension of my professional practice.

I aim for the site to be clear, calm, accurate, and easy to use. The purpose is to help people understand what I offer, how I work, and whether it may be appropriate to get in touch.

The website is not designed to pressure people into therapy.

I do not use:

  • Pop-ups designed to pressure immediate action

  • Manipulative countdowns or scarcity tactics

  • Aggressive sales funnels

  • Advertising or remarketing cookies

  • Hidden third-party marketing trackers

The site may use Google Analytics through a Google tag to understand basic website use. This is used to help me understand which pages are being read, how people find the site, and whether the website is working clearly.

Analytics cookies should only be used where consent has been given through the cookie banner or website settings.

Content and authorship

black typewriter representing content and authorship

The words on this website are written and reviewed by me. This includes core pages, blog posts, therapy pages, resources, and reflective writing.

I may use tools for editing, structure, accessibility checks, technical review, or search optimisation, but the final responsibility for the content is mine.

I aim to avoid generic filler content. The purpose of the writing is not to create volume for its own sake. It is to make the work clearer, more findable, and more useful to people considering therapy.

Clinical information

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Information on this website is general. It is not a diagnosis, assessment, treatment plan, crisis service, or substitute for therapy or medical advice.

Psychotherapy is personal. A website can describe an approach, but it cannot know your full situation. Therapy only begins after contact, assessment, mutual agreement, and confirmation of practical arrangements.

Data Protection & Privacy

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This website and practice handle personal information in line with UK data protection law.

Information submitted through the contact form is used to respond to your enquiry and manage the therapy service.

I do not sell personal information and I do not share personal information for third-party marketing.

The site uses Google Analytics through a Google tag for basic website analytics. I use analytics information in an aggregated way and do not use it to identify individual visitors.

More detail is available on the Privacy Notice, Cookie Policy, and GDPR and Your Data Rights page.

Contact forms

typewriter with text contact on the paper representing contact form

The contact form is provided through the website platform. Information submitted through the form is used to respond to your enquiry and manage the therapy service.

Please avoid sending more personal detail than feels necessary in an initial enquiry. Therapy enquiries can include sensitive information. I aim to handle that information carefully and in line with the Privacy Notice

Accessibility

Hands typing on a macbook designing website accessibility

I aim to make this website as clear, readable, and accessible as reasonably possible.

The website is designed to support browser and device accessibility settings, including zoom, contrast adjustments, font adjustments, keyboard navigation, speech recognition software, and screen readers.

More detail, including known limitations and how to request alternative formats, is available on the Accessibility page

Search visibility and SEO

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This website uses search engine optimisation to help people find relevant therapy information. That includes page titles, descriptions, structured data, internal links, accessible image text, and clear page organisation.

SEO is used to make the website easier to find and understand. It should not be used to mislead, exaggerate, or create false certainty about therapy outcomes.

Images and media

polaroid photos representing images and media and symbolic representations

Images are chosen to support the tone and meaning of the website. I aim to use images respectfully and avoid imagery that feels sensational, exploitative, or misleading.

Where possible, key images include alt text to support accessibility and context. Some images may be symbolic rather than literal.

External links and resources

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This website may link to external organisations, resources, media articles, professional bodies, or support services.

External links are included where they may be useful or relevant. I do not control external websites and am not responsible for their content, security, privacy practices, or availability. A link does not mean I endorse everything on that external site.

Website Audit & Compliance

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This website was originally reviewed at launch in October 2025, with a focus on technical SEO, structured data, accessibility, privacy, and transparency.

A further review was completed in June 2026 following updates to the Privacy Notice, GDPR and Your Data Rights page, Cookie Policy, Terms of Use, Accessibility page, Transparency page, contact form wording, and structured data.

The review included checks for:

  • Clear page titles and footer links

  • Visible FAQ content matching FAQ schema

  • Valid breadcrumb and FAQ structured data

  • Clear disclosure of Google Analytics through a Google tag

  • No advertising, remarketing, Meta Pixel, or Google Ads conversion tracking

  • Cookie consent wording and analytics consent checks

  • Updated data protection complaint wording

  • Internal subject access request process

  • Internal data protection complaint process

  • Processor and service provider list

  • Accessibility wording and alternative format routes.

These reviews are not a legal guarantee or external certification. They are part of an ongoing process of keeping the website clear, accurate, accessible, and accountable.


Review and maintenance

This website is reviewed periodically.

I may update pages when:

  • Clinical wording needs clarification

  • Legal or data protection information changes

  • Accessibility improvements are needed

  • Services, fees, or availability change

  • Website tools or analytics settings change

  • Content becomes outdated

I aim to keep public information accurate, proportionate, and current.

Feedback

If something on this website seems unclear, inaccessible, inaccurate, or inconsistent, please let me know through the Contact page

Feedback helps keep the website useful and accountable.

Last updated: 8 June 2026

FAQ: Transparency

  • Transparency helps people understand who they are contacting, what is being offered, how information is handled, and what the limits of the website are. It supports trust before therapy begins.

  • No. The website provides general information. It is not a diagnosis, assessment, treatment plan, crisis service, or substitute for therapy or medical advice.

  • The content is written and reviewed by Rick Cox. Tools may be used for editing, structure, accessibility checks, technical review, or search optimisation, but final responsibility for the content remains with Rick.

  • Yes. The website uses Google Analytics through a Google tag to understand basic website use. Analytics cookies should only be used where consent has been given through the cookie banner or website settings.

  • No. The website does not currently use advertising cookies, remarketing cookies, Meta Pixel, Google Ads conversion tracking, or similar advertising tools.

  • Personal information is handled in line with the Privacy Notice, Cookie Policy, and GDPR and Your Data Rights page. Information submitted through the contact form is used to respond to enquiries and manage the therapy service.

  • The website is designed to be as clear, readable, and accessible as reasonably possible. More detail, including known limitations and how to request alternative formats, is available on the Accessibility page.

  • The website is reviewed periodically and updated when wording, services, legal information, accessibility, analytics settings, or other relevant details change.