Crisis

If You Are in Crisis

Your safety matters. If you are experiencing a mental health crisis, it’s important to seek immediate expert help. Support is available whatever you’re going through.

Urgent Advice

  • Call 111 (or use 111 online) and select the mental health option. You may speak to a nurse or mental health professional over the phone.

  • Contact your GP for urgent support and guidance about mental health services or treatments.

Immediate Danger

If someone’s life is at risk, including serious self-harm or overdose, call 999 or go to your nearest A&E. Mental health emergencies are as serious as physical emergencies—you will not be wasting anyone’s time.

Free Listening Services

Confidential support is available 24/7:

  • Samaritans: Call 116 123 or email jo@samaritans.org

  • Shout Crisis Text Line: Text SHOUT (or YM if under 19) to 85258

  • Childline (under 19s): Call 0800 1111

These services only share your information if there is an immediate risk of harm.

Coping During a Crisis

  • Mind offers calming exercises and tools to help you manage distress in the moment.

Planning Ahead

If you or someone you care about struggles with suicidal thoughts, creating a safety plan can help:

  • Staying Safe – online templates and video tutorials.

  • Mind: Planning for a Crisis